Umbilical Hernia
Following my recent hernia repair, I wish to express my thanks and appreciation to you and your team for the care I received prior to, during and following my procedure.
In recent times most of us have become used to self-funding the care of our ears, eyes and teeth, but now, for the first time, we are having to look to the private sector for elective surgery and even semi-elective surgery.
I am happy to place on record that my first foray into the world of private health has been a paradigm of first class healthcare.
Following a preliminary visit to Dr. Google, I contacted your office to make an appointment for a consultation. From the first moment the whole experience was positive and extremely efficient. Your excellent secretary Kathryn, made an appointment that suited me and from then on I was provided with all the help and advice a new boy could wish for.
I arrived at the hospital for my operation at lunchtime and was greeted at reception by name; in no time at all I was in my room and being prepared for surgery. I still find it difficult to believe that, as soon as I felt able, I was being prepared for discharge; you and your brilliant Anaesthetist were checking all had gone well and the Pharmacist was handing my medication for discharge to me.
An hour or so later I was relaxing at home and enjoying a light supper.
The following morning, I was up and preparing my own breakfast and at no time did I experience any pain or discomfort and have not done so since. Within a couple of days I was completely back to normal and even kept having to be reminded that I’d just had surgery.
Six weeks on and the site of my operation is difficult to spot; just a very thin red line: no scar tissue visible.
Once again, thank you, and please pass on my thanks to your team and all the nursing staff who helped make the experience as stress free as possible.